Frequently Asked Questions

Choose a category to quickly find the answer you need.


Maestra is an automatic transcription, captioning, and voiceover platform that allows you to automatically turn your audio and video files to your desired format. Our automatic AI processor will transcribe, caption, or voiceover your files and send them back to you incredibly fast. Edit your videos in our advanced and easy to use editor, then save and share with your audience! If you have any questions on how Maestra works, we’re more than happy to walk you through a demo.

You can upload most audio files including but not limited to: .mp3, .wav, and .m4a. For video files Maestra works with: .mp4, .mov, .ogg, and .webm.

Yes you can. for large volume requests, please fill out our enterprise plan form and we will get back to you shortly.

Sure! 30 minutes are automatically added to your account when you sign up, no credit card required!

Maestra offers simple and upfront pricing. You can choose a monthly subscription plan starting at $29/mo which would allow you to upload 5 hours of video and audio per month. Or you can choose our “Pay As You Go” plan which would allow you to purchase blocks of hours with no subscription required. You can find out more about the plans on our pricing page.

Yes, you can! Maestra offers the ability to collaborate with your entire team. You can use Maestra Teams to view and edit your files along with your colleagues. You can also select user-level permissions such as admin, edit access, and view only.

For a full list of supported languages, please click here.

Your file should be transcribed, captioned, and voiced over in less than half the length of the original file. For example, if your file is 30 minutes long, it should only take around 15 minutes for the file to be transcribed.

If you ever have any questions please send us an email at support@maestrasuite.com, our contact us form, or message us through the chat feature on our website and app. We’re always happy to hear from you, and we’ll do the best that we can to respond right away!


Here’s a quick how-to guide on how to transcribe your audio or video file to text.

You can export your transcript file in .pdf, .docx and .txt formats. Additionally you can share your files in an online public link that would look something like this.

Caption & Subtitle

Here's a quick article that explains how you can caption your videos automatically.

Additionally, you can automatically translate your captions to 50+ languages in just seconds, and edit the foreign language captions. Here’s how you can do that.

You can automatically translate your videos to 50+ languages with Maestra. To do so, click “Add Language” towards the top left of the caption & subtitle editor, then select the language of your choice.

Here is a list of the languages that you can automatically translate your videos to.

You can export your captioned file in .srt, .vtt, .scc, and .stl format. You can also download your video in .mp4 format with captions burnt in. Additionally, you can embed your video directly onto your website using our “embed” feature.


Here’s a step-by-step guide on how to automatically voiceover your file with Maestra.

Transcripts. Captions. Voiceovers. In Minutes.

Highly Accurate Speech-to-Text. Advanced Text Editor. Free Translations.